Neutral Subscriber Agreement

 

VIRTUALCOURTHOUSE™©

NEUTRAL SUBSCRIBER AGREEMENT

Welcome to VirtualCourthouse.com and the online services of VirtualCourthouse LLC. (VirtualCourthouse). Please read this Agreement carefully. It governs your access to and use of the VirtualCourthouse Services through VirtualCourthouse.com. Your use of VirtualCourthouse.com is conditioned upon your acceptance of this Agreement. By clicking on the "I Accept" button or by using the VirtualCourthouse Services, you are agreeing to be legally bound by all of the terms and conditions of this Agreement as amended from time to time. If you are acting as an employee, you agree that this Agreement will bind your employer. As used in this Agreement, "You" or "Your" includes you and your employer.

Section 2. License; Restrictions on Use

2.1 License. VirtualCourthouse hereby grants to You a nonexclusive, nontransferable license to enable You and Your Authorized Users to access and use the VirtualCourthouse Services as a Neutral provider of alternative dispute resolution services through VirtualCourthouse.com subject and according to the terms of this Agreement solely for Your internal business purposes.

2.2 General Restrictions and Limitations. The License does not include the right to, and You will not directly or indirectly, (a) enable any person or entity other than Authorized Users to access and use the VirtualCourthouse Services through VirtualCourthouse.com; (b) modify or create any derivative work based upon any VirtualCourthouse Technology used on VirtualCourthouse.com; (c) grant any sublicense or other rights under the License; (d) reverse engineer, disassemble or decompile all or any portion of, or attempt to discover or recreate the source code for, any software that is part of the VirtualCourthouse Technology used on VitualCourthouse.com; (e) remove, obscure or alter any Proprietary Rights related to VirtualCourthouse.com, the VirtualCourthouse Services, or the VirtualCourthouse Technology; or (f) engage in, permit or suffer to continue any Unauthorized Use by any person or entity within Your control. You will ensure, through proper instructions and enforcement actions, that all access to and use of the VirtualCourthouse Services through VirtualCourthouse.com and the Information obtained by You, or otherwise through Your facilities, equipment, identifiers or passwords, will conform to this Agreement and will be made and used solely for proper and legal purposes, and will be conducted in a manner that does not violate any law or regulation, the rights of any third party, court orders or VirtualCourthouse's policies.


2.3 Providers of Neutral Services. A Neutral is an individual who is selected by the parties to a dispute to act as an Arbitrator, Mediator, Neutral Case Evaluator or a Settlement Conference Facilitator. VirtualCourthouse does not validate the qualifications, credentials or competence of any Neutral. YOU ACKNOWLEDGE THAT IT IS YOU AFFIRMATIVE DUTY TO PROVIDE ACCURATE, TIMELY AND TRUTHFUL INFORMATION TO VIRTUALCOURTHOUSE AND THE PARTIES TO ANY DISPUTE RELATIVE TO YOUR BACKGROUND, EXPERENCE AND PROFESSIONAL QUALIFICATIONS. YOU FURTHER AFFIRM THAT YOU WILL ABIDE BY THE VIRTUALCOURTHOUSE NEUTRAL’S OATH AND THAT YOU WILL PROMPTLY NOTIFY ALL PARTIES OF ANY INFORMATION WHICH MIGHT REASONABLY CALL INTO QUESTION YOUR IMPARTIALITY.


Section 3. Access to VirtualCourthouse.com

3.1 Equipment, Services and Facilities. You are solely responsible for providing, installing and maintaining at Your own expense all equipment, facilities and services necessary to access and use the VirtualCourthouse Services through VirtualCourthouse.com, including, without limitation, all computer hardware and software, modems, printers, telephone service and Internet access.

3.2 Password. Each Authorized User will be issued or otherwise assigned a User Identification to access and use the VirtualCourthouse Services through VirtualCourthouse.com. You are solely responsible for tracking the User Identifications to specific Authorized Users and for ensuring the security and confidentiality of all User Identifications. You acknowledge that You are fully responsible for all liabilities incurred through the use of any User Identification and that any transaction under a User Identification will be deemed to have been performed by You. You will immediately notify VirtualCourthouse of any unauthorized use of any User Identification or any other breach of security known to You. Use of any User Identification other than as provided in this Agreement will be considered a breach of this Agreement by You.

Section 4. Compensation and Fees.

4.1 Neutral Compensation. You will be compensated by the parties for your services in accordance with the schedule of neutral compensation as of the date of your selection as a Neutral by the parties. VirtualCourthouse will bill the parties monthly for the services you have rendered and will make reasonable efforts to collect the fees. VirtualCourthouse does not guarantee the payment of those fees in the event the parties do not make payment to VirtualCourthouse.


4.2 Fees. You will pay VirtualCourthouse the fees, charges and other amounts for the License and the VirtualCourthouse Services at the rates specified in VirtualCourthouse's current Fee Schedule at the date You or Your Authorized Users' use the VirtualCourthouse Services. All amounts payable under this Agreement are denominated in United States Dollars and You will pay all such amounts in lawful currency of the United States. VirtualCourthouse reserves the right to change its generally applicable fees or its method of measuring usage, or both, at any time without prior notice.

4.3 Payment. VirtualCourthouse will bill You monthly for the fees, charges and other amounts accruing for You and Your Authorized Users’ use of the VirtualCourthouse Services during the prior month. You will pay each invoice within thirty (30) days after Your receipt of the invoice. When appropriate VirtualCourthouse will enable electronic payment technology. When such technology is enabled you agree to comply with all of the terms and conditions of the electronic payment system.

4.4 Suspension of Services. If You fail to pay any amount under this Agreement when due, in addition to any other remedies available to at law or in equity, VirtualCourthouse will have the right, in its sole reasonable discretion, to immediately suspend the License and Your Authorized Users' access to and use of the VirtualCourthouse Services through VirtualCourthouse.com. VirtualCourthouse also reserves the right to suspend the License and Your Authorized Users’ access for any reason at any time including the failure ot comply with the terms of the VirtualCourthouse Neutral Oath.

4.5 Taxes and Court Fees. Unless otherwise specified in writing, the fees, charges and other amounts payable to VirtualCourthouse under this Agreement do not include any taxes, customs duties, surcharges, court fees or other charges assessed or imposed by any governmental authority (including, without limitation, any court accessible through VirtualCourthouse.com) other than taxes imposed on VirtualCourthouse's net income. You will pay or reimburse VirtualCourthouse for all such charges upon demand or provide certificates or other evidence of exemption.

Section 5. Proprietary Rights

5.1 Ownership. The VirtualCourthouse Services, VirtualCourthouse.com and the VirtualCourthouse Technology constitute or otherwise involve valuable Proprietary Rights of VirtualCourthouse LLC. No title to or ownership of the VirtualCourthouse Services, VirtualCourthouse.com and the VirtualCourthouse Technology, or any Proprietary Rights associated therewith is transferred to You, any Authorized User or any third party under this Agreement.

5.2 Protection of Proprietary Rights. You will not infringe or violate, and will take appropriate steps and precautions for the protection of, VirtualCourthouse's Proprietary Rights. Without limiting the generality of the foregoing, You will (a) maintain access and use restrictions sufficient to prevent any Unauthorized Use; (b) not make the VirtualCourthouse Services, VirtualCourthouse.com, the VirtualCourthouse Technology or Third Party Content available to any third party without the prior written consent of VirtualCourthouse; and (c) otherwise use Your best efforts to prevent any Unauthorized Use. You will immediately notify VirtualCourthouse of any Unauthorized Use that comes to Your attention and cooperate with VirtualCourthouse to investigate and prevent the same. In the event of any Unauthorized Use relating to Your activities, any Authorized User or any of Your representatives, You will take all steps reasonably necessary to terminate such Unauthorized Use.

Section 6. Warranty and Disclaimer

6.1 Warranty. You acknowledge that VirtualCourthouse does not edit, and cannot verify, the completeness, propriety or accuracy of any Information or Third Party Content available through VirtualCourthouse.com. VirtualCourthouse has no control over the contents of any Information and will not be responsible for any claimed loss of privilege or other claimed injury due to disclosure of sealed, confidential or privileged information. IT IS YOUR RESPONSIBILITY TO VERIFY THE INFORMATION AND THIRD PARTY CONTENT OBTAINED THROUGH VIRTUALCOURTHOUSE.COM WITH THE OFFICIAL INFORMATION REPOSING AT THE COURT OF RECORD OR OTHER DATA SOURCE.

6.2 DISCLAIMER. THE LICENSE, VIRTUALCOURTHOUSE SERVICES, VIRTUALCOURTHOUSE.COM, VIRTUALCOURTHOUSE TECHNOLOGY, INFORMATION AND ALL SOFTWARE, SERVICES AND OTHER ITEMS PROVIDED HEREIN ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. VIRTUALCOURTHOUSE AND ITS THIRD PARTY PROVIDERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO ANY ERROR, DEFECT, DEFICIENCY, INFRINGEMENT OR NONCOMPLIANCE IN THE VIRTUALCOURTHOUSE SERVICES, VIRTUALCOURTHOUSE.COM, VIRTUALCOURTHOUSE TECHNOLOGY, INFORMATION OR ANY SOFTWARE, SERVICES OR OTHER ITEMS PROVIDED BY, THROUGH OR ON BEHALF OF VIRTUALCOURTHOUSE UNDER THIS AGREEMENT (INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT AND ANY IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE).

Section 7. Your Warranties and Indemnification

7.1 Warranty. In addition to any warranties set forth elsewhere in the Agreement, You warrant to VirtualCourthouse that the performance of Your obligations and Your and Your Authorized Users' access to and use of the VirtualCourthouse Services through VirtualCourthouse.com will not violate any third party rights or any applicable laws, rules or regulations.

7.2 Indemnification. You will defend, indemnify and hold harmless VirtualCourthouse, and its directors, officers, employees and agents from and against any and all claims, costs, losses, damages, judgments and expenses (including reasonable attorneys' fees) arising out of or in connection with (a) any claim alleging any breach of any of the foregoing warranties or any other provision of this Agreement; (b) any damage arising from causes beyond the control or without the fault or negligence of VirtualCourthouse; (c) any use by You or Your Authorized Users, customers or clients of the Information, Third Party Content, or any other software, services or other items provided under this Agreement.

Section 8. Limitations of Liability

8.1 Force Majeure. Neither party will be liable for, or be considered to be in breach of or default under this Agreement on account of, any delay or failure to perform as required by this Agreement as a result of any cause or condition beyond such party's reasonable control (including, without limitation, any act or failure to act by the other party). This paragraph will not apply to any payment obligation of either party.

8.2 No Consequential Damages. IN NO EVENT WILL VIRTUALCOURTHOUSE BE LIABLE TO YOU OR ANY OF YOUR AUTHORIZED USERS, CUSTOMERS OR CLIENTS FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR ANY LOSS OF PROFIT, REVENUE, DATA, BUSINESS OR USE) EVEN IF VIRTUALCOURTHOUSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING FROM OR RELATED TO ANY PROVISION OF THIS AGREEMENT, THE LICENSE, VIRTUALCOURTHOUSE SERVICES, VIRTUALCOURTHOUSE.COM, THE VIRTUALCOURTHOUSE TECHNOLOGY, INFORMATION OR ANY SOFTWARE, SERVICES OR OTHER ITEMS PROVIDED IN CONNECTION THEREWITH.

8.3 Limitation of Liability. VIRTUALCOURTHOUSE'S AGGREGATE LIABILITY WITH REGARD TO THE LICENSE, VIRTUALCOURTHOUSE SERVICES, INFORMATION AND ANY OTHER ITEMS PROVIDED UNDER THIS AGREEMENT WILL IN NO EVENT EXCEED THE COMPENSATION PAID BY YOU TO VIRTUALCOURTHOUSE UNDER THIS AGREEMENT IN THE THREE (3) MONTHS PRECEDING THE ACCRUAL OF SUCH CLAIM.

Section 9. Arbitration

Any controversy or claim arising out of or relating to this Agreement, which is not settled by reasonable negotiations and mediation between the parties, will be settled by arbitration under the Maryland Uniform Arbitration Act that will be binding on all parties. Each party expressly agrees to be bound to any results of such arbitration and not to dispute in any way, at law or otherwise, the decision rendered by such arbitration. Judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction thereof. The arbitration will be conducted by a single arbitrator and agreed rules if all parties can agree upon such arbitrator and rules, and if such agreement cannot be reached between the parties, the arbitration will be arbitrated by a single arbitrator selected and appointed by a Judge in the Circuit Court for Anne Arundel County, Maryland in accordance with the rules determined by the arbitrator, which decision will be binding on the parties. The arbitrator will be a person from the State of Maryland, and the arbitration hearing will be held in the State of Maryland. The cost of arbitration will be borne equally by the parties unless the arbitrator makes a final determination, which determination will be binding upon the parties, that one of the parties should be regarded as the prevailing party as to the matters submitted to the arbitration, in which event the nonprevailing party will bear all costs related to the arbitration. Notwithstanding the foregoing, either party may, on good cause shown, seek a temporary restraining order and/or a preliminary injunction from a court of competent jurisdiction, to be effective pending the institution of the arbitration process and the deliberation and award of the arbitrator.


Section 10 Alternative Dispute Resolution Process (ADR)


10.1 Rules of the Process. The rules of the VirtualCourthouse ADR process will be determined by the agreement of the parties. In the event that the parties cannot agree upon the rules of the ADR process or have a dispute over the rules of the ADR process, the Neutral, selected and agreed upon by the parties, shall determine the rules of the ADR process.


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